How much does an upgrade cost?
The rate is $30 per hour, with a minimum charge of 0.5 hours. We name the price of the task before work starts, after a free review.
Is the estimate really free?
Task analysis and a preliminary estimate are free, as agreed with a manager. If we need access to the site for the review, we first sign a preliminary agreement.
How do I pay?
By bank transfer. The payment terms and the currency are written into the contract.
Can I order a very small task?
Yes. The minimum charge is 0.5 hours, so we take a 30-minute task too.
Can the work be done in parts?
Yes. We split a large upgrade into stages, each with its own timeline and price. You can start with one task or with a site review.
Will you break my site?
We work on a copy. Before the release we make a backup and can restore the previous version.
What do you need from me?
A description of the task and the site address. Access is needed if we cannot work without it. You pass it over a secure channel, through a separate account with minimal rights.
Is it safe to give you access?
We do not store your passwords. You change them when the work is done.
How does the work go?
A detailed specification, a backup, work on a copy, testing, a release that can be rolled back, and handover. Every step is logged and backed up.
Who accepts the work?
You do. Acceptance follows the specification: we check browsers, the mobile version, forms, speed, page addresses and redirects.
What is the warranty on changes?
If something stops working after our change, we fix it at no extra charge. The warranty period and terms are written into the contract.
Who owns the code?
The code and access stay with you. You can move to another contractor at any time.
Will I lose my search positions?
We keep page addresses, and if we change them we set up permanent redirects. Titles and structure stay, and we compare indexing before the release and after it.
What technologies do you work with?
Any: from modern platforms to very old and outdated ones. The list in the “What we work with” block is not exhaustive.
Will you take on someone else's code with no documentation?
Yes. We start with a review: we record the state of the site, set up a copy, close the risks and describe how everything is built.
Does a site always need to be rewritten from scratch?
No. A fix or a part-by-part upgrade is often enough. If the foundation is outdated, we will say so plainly and suggest development from scratch.
When do you work and how fast do you reply?
We work Monday to Friday, 9:00 to 18:00 London time. We process requests within 2 hours during business hours.
Do you take urgent tasks?
Yes, right away: the site does not open, the form does not work, viruses, a hack. An urgent task is $45 per hour with a reply within 2 hours during business hours (Mon–Fri, 9:00 to 18:00 London time). Outside business hours the rate is twice the regular one, $60 per hour.
Is there support after the work?
Yes: one-off changes, an hours subscription and support with an agreed response time. The domain and hosting are registered in your name, and we set up and check backups.
Where do you work?
Worldwide. We talk on Telegram, WhatsApp, by phone and through the form.
How do I start?
Press “Get a free estimate”, describe the task and send the site address. A manager will contact you and name the timeline and price.